Welcome to VoltGadgets. We value customer satisfaction and aim to provide a smooth and transparent shopping experience. Please read our Cancellation and Refund Policy carefully before placing an order.

Order Cancellation

  • Customers may request cancellation of an order within 12 hours of placing the order or before the order has been shipped, whichever is earlier.
  • Once the order has been processed or shipped, cancellation requests may not be accepted.
  • To request cancellation, customers can contact our support team through email or phone with their order details.

Refund Eligibility

Refunds may be initiated under the following circumstances:

  • Product received is damaged or defective
  • Wrong product delivered
  • Product missing from the package
  • Order cancelled successfully before shipment
  • Product unavailable after payment confirmation

To process a refund request, customers must inform us within 48 hours of receiving the order along with proper images or proof, if applicable.

Non-Refundable Situations

Refunds may not be applicable in the following cases:

  • Product damaged due to misuse or improper handling by the customer
  • Minor packaging damage during transit that does not affect the product
  • Change of mind after successful delivery
  • Requests made after the allowed reporting period

Refund Process

  • Once the refund request is reviewed and approved, the refund will be processed to the original payment method.
  • Refunds are generally completed within 5–7 business days, depending on the customer’s bank or payment provider.
  • In case of prepaid orders cancelled before shipment, the full payment amount will be refunded.

Replacement Policy

If an eligible product is defective or damaged, we may offer a replacement instead of a refund depending on product availability.

Contact Information

For cancellation, refund, or return-related queries, customers can contact us using the details below:

Business Name: VoltGadgets
Owner Name: Sambhav Manoj Jha
Email: sambhavmanoj.in@gmai.com
Phone: +91 7579864830
Address: 61/1A, Shiv Sarovar, Meerut, PO: Gandhi Ashram, District Meerut, Uttar Pradesh – 250002, India

For more information, please visit VoltGadgets Official Website.